Shipping & Hand

we strive to deliver your stylish apparel, dresses, and shirts to you as quickly, securely, and efficiently as possible. Below is all the essential information about our shipping and handling processes, designed to keep you informed every step of the way and ensure a seamless shopping experience.

1. Processing Time

All orders are processed within 1-2 business days (Monday to Friday, excluding weekends and public holidays). Processing time includes order verification, careful packaging, and preparation for shipment. Once your order is processed and shipped, you will receive a confirmation email to the address you provided during checkout (sent from caswellbellshop@outlook.com), which includes your unique tracking number and detailed delivery information.

2. Shipping Methods & Delivery Times

We partner with trusted carriers to ensure safe and timely delivery of your products. The available shipping methods and estimated delivery times are as follows:
  • Standard Shipping: Estimated delivery time is 7-15 business days. This is our most cost-effective option, ideal for non-urgent orders.
  • Express Shipping: Estimated delivery time is 3-7 business days. For faster delivery, you can select this option at checkout (additional fees apply).
  • Freight Shipping: For large, heavy items (e.g., oversized rugs, furniture). Estimated delivery in 5-10 business days after processing. A signature may be required upon delivery.
Please note that delivery times are estimates only and may be delayed due to carrier delays, weather conditions, peak seasons (e.g., holidays), or unforeseen circumstances. We are not responsible for delays caused by factors outside of our control.

3. Shipping Fees

Shipping fees are determined by your shipping address, order weight, and selected shipping method. You can view the exact shipping fee for your order during the checkout process, before completing your purchase. We occasionally offer free shipping promotions—keep an eye on our website (sportysage.com) or email newsletters (sent to your registered email) for the latest updates.

4. Order Tracking

Once your order is shipped, we will send a shipping confirmation email to you (from sportysageshop@outlook.com) with your unique tracking number and a direct link to track your package. You can also track your order by visiting our Track Your Order page (if available) on sportysage.com and entering your tracking number.

5. Handling & Packaging

We take great care in packaging your Sporty Sage apparel, dresses, and shirts to ensure they arrive in perfect condition. All items are packaged in durable, eco-friendly materials to protect them during transit. We also include a packing slip with your order details for your reference.

6.International Shipping 

For international orders, customers are responsible for all customs duties, taxes, and import fees imposed by their country’s government. These fees are not included in the shipping cost and will be collected by the carrier upon delivery. We are not responsible for delays due to customs processing or for any additional fees incurred.

7. Delays & Issues

While we strive to meet all estimated delivery times, delays may occur due to factors beyond our control, including severe weather conditions, carrier delays, customs processing (for international orders), or high order volume. If your order is delayed by more than 3 business days (domestic) or 7 business days (international), please contact us for assistance.

8. Contact Us

If you have any questions, concerns, or requests regarding shipping and handling, please don’t hesitate to reach out to our customer support team:
Email: caswellbellshop@outlook.com

We appreciate your patience and trust, and we’re committed to ensuring your Sporty Sage order arrives safely and on time.